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Privacy / Inquiry data

Inquiry privacy notice.

This notice explains how Mokuwell uses information sent through this website’s product inquiry forms. Last updated: 27 August 2026.

What you send

Only share what is needed for a sourcing review.

Depending on your brief, this may include your name, work email, company, destination market, product requirements, quantity, reference link and message. The site also records limited campaign and referral information, such as UTM parameters, to understand how a business inquiry reached us.

Please do not send payment-card details, government identification, passwords or other sensitive personal information through the inquiry form.

01
Respond to your request.We use the details to assess the product brief, communicate with you, coordinate a potential quotation and manage the related business conversation.
02
Operate and protect the form.Limited technical data is used to prevent abuse, diagnose delivery issues and keep the inquiry service working.
03
Understand introductions.Campaign and referral details help us understand which outreach or marketing activity generated a business inquiry.
Where the information is handled

Service providers used for this website.

Inquiry data is stored and processed through the website infrastructure and is used by Mokuwell only for the purposes above.

MokuwellReviews the inquiry and communicates about sourcing, samples, quality follow-up and export coordination.
CloudflareProvides hosting, security and the inquiry database used to receive and store website submissions.
ResendDelivers the internal email notification that alerts Mokuwell to a new website inquiry.
Retention and choices

Ask us about your information.

We keep inquiry records only for as long as reasonably necessary to respond, manage a potential or active business relationship, prevent abuse and meet applicable business obligations. We review and remove information that is no longer needed.

You may ask to access, correct or delete information you submitted through the site. We may need to retain limited information where it is necessary to resolve a dispute, protect the service or meet a legal obligation.

Privacy contact

For a privacy request, include the email address and inquiry reference (if available) so we can locate the record safely.

Ready to discuss a product?

Share a concise brief, a reference link and your destination market. We will reply with the questions needed for a realistic sourcing review.

Send your brief